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ADDRESS

 

Bella Coola Mountain Lodge

1900 Highway 20

Hagensborg

Bella Coola Valley

BC

CONTACT

 

info@bcmountainlodge.com

Tel: 250-982-2298

Toll free: 1.866.982.2298

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Cancellation Policy 7 Days (30 days Group) | All Site Content Copyright | Rates Do Not Include Taxes

Bella Coola Mountain Lodge


Terms & Conditions


Taxes Not Included in Posted Rates:
Rates or fees posted or otherwise advertised on our website or other correspondences, including e-mails, DO NOT include applicable taxes, unless specified. Taxes are additional to all rates and vary according to activity or service. Please inquire for specific tax rates if required.

Corporate & Discount Rates:
Must be requested and agreed upon prior to arrival. Any guest arriving without an agreed upon corporate rate will be charged regular rates for the appropriate season.

Reservations:
A valid credit card is required for all reservations regardless of method of payment on arrival at Bella Coola Mountain Lodge and you must be at least 19 years of age to make a reservation.
Check-in: 3:00 pm. Check-out: 11:00 am.
Early Check-in is not guaranteed; however we will try to accommodate your needs.

Cancellation Policy: (accommodations and tours)
Group or Package Bookings (accommodations and tours):
Group or Package bookings consists of the following:
-a party reserving two (2) or more rooms for one (1) or more nights
-a party booking more than one (1) night 60 days in advance;
-a party booking one (1) room for a period of seven (7) or more days;
-a party booking a room and a tour as a package. 
Cancellation for group or package bookings must be received by Bella Coola Mountain Lodge 30 days prior to the scheduled 3:00 pm arrival, and must be received in writing by e-mail, fax or written letter. A valid credit card is required for all reservations regardless of payment method at check-in. Failure to comply with these Group Cancellation Policies will result in a 100% cancellation penalty for all rooms and or tours and or meals booked.

Individual Bookings (accommodations and tours):
Individual room booking consists of reservation of one (1) room for 1-3 nights, booked less than 60 days prior to arrival. Cancellation of individual room booking must be received 7-days prior to 3:00pm scheduled arrival date and must be made in writing by letter, email or fax, to Coast Mountain Lodge. 
A booking of one (1) room for greater than four (4) nights will be considered a group booking and cancellations will require a 30 day written notification. A valid credit card is required for all reservations regardless of method of payment at check-in.


Refund Policy:
No refund for no-shows.
No refund for early check-outs. 

Smoking Policy:
Smoking is not permitted in guest rooms, office, hallways or other indoor areas of Bella Coola Mountain Lodge. Guests may smoke in designated outside areas only, while abiding to posted signage. Failure to observe the no-smoking policy may result in charges of $250.00 or actual costs incurred for restoring areas to non-smoking standards for hospitality (the greater of these charges will be applied).

Meals Not Included:
Meals are not included in any price quotes unless specifically noted by Bela Coola Mountain Lodge. 

Pet Policy:
Bella Coola Mountain Lodge offers a small number of pet-friendly rooms to well behaved pets, with an additional fee of $25 per day per pet. Please inquire at time of booking. All pets must remain on a leash and in control by the owner at all times while on the property of Bella Coola Mountain Lodge, and are not allowed in the restaurant. Owners are responsible for cleaning up after their pets.

Damage Recovery Policy:
The person making the reservation and/or signing the registration form is responsible for all damages caused to room furnishings and fixtures. Where a tour agent makes a reservation on behalf of their traveling clientele, the tour agent will be responsible for damages.

Privacy Policy & Disclaimers:
Bella Coola Mountain Lodge complies with British Columbia's Freedom of Information and Protection of Privacy Act and Personal Protection Act. You are anonymous to us until you knowingly provide us with information, and we commit to keep confidential any information you provide to us.
This site and its contents are provided on an “as is” basis. We will not be liable for any damages of any kind arising from your use of this site, or changes we periodically make to this site or its contents or information.

Bella Coola Mountain Lodge do not collect personal information, except when it is provided to us voluntarily by the site visitor. Bella Coola Mountain Lodge do reserve the right, however, to collect and perform statistical analysis of the internet traffic of this website for its internal use. However, information collected does not allow Bella Coola Mountain Lodge to identify any individual or any personal information of the visitor. Furthermore, Bella Coola Mountain Lodge do not sell, rent or loan to any outside parties any information collected and analyzed. Bella Coola Mountain Lodge  are committed and legally bound to respect and protect your personal information.